Our quality approach

A continuous improvement commitment aligned with the Qualiopi V10 framework

Regulatory monitoring

Indicator 23 -- Tracking legislative and regulatory developments

UPGRADE ACADEMY maintains ongoing monitoring of regulatory developments affecting professional training and artificial intelligence.

  • ✓ The Qualiopi V10 framework and its updates
  • ✓ The European AI Act (progressive entry into force starting August 2, 2026)
  • ✓ GDPR and the protection of personal data
  • ✓ Professional training law (French Labor Code, Book VI)

Educational monitoring

Indicator 24 -- Innovation in teaching methods and tools

Artificial intelligence evolves rapidly. Our educational monitoring allows us to integrate the latest advances into our programs.

  • ✓ Emerging AI tools continuously tested (LLMs, agents, automation)
  • ✓ Blended learning methods adapted to AI training
  • ✓ Micro-learning formats for flexible learning

Skills monitoring

Indicator 25 -- Analysis of the market's skills needs

Our programs are aligned with the skills that companies and professionals are actually looking for.

  • ✓ RNCP records reviewed to align the targeted skills
  • ✓ Feedback from partner companies on field needs
  • ✓ Sector studies on AI professions and digital transformation

Trainer development

Indicator 22 -- Continuous development of the trainer's skills

UPGRADE ACADEMY's lead trainer maintains a high level of expertise through ongoing continuous training.

  • ✓ Certifications earned and in progress in the field of AI
  • ✓ Participation in conferences (VivaTech, professional trade shows)
  • ✓ Daily monitoring of AI tools and advances

Continuous improvement

Indicator 32 -- Improvement process through feedback analysis

Every piece of feedback, every difficulty encountered is an opportunity to improve our training.

  • ✓ Systematic post-training satisfaction surveys
  • ✓ Quarterly review of programs and content
  • ✓ Content updates based on learner and company feedback
  • ✓ Complaint handling -- complaint procedure

Qualiopi certification

Training delivered through Qualiopi-certified partners

Our fundable training programs are delivered through Qualiopi-certified partner organizations. The relevant organization's certificate is sent to you with your funding file.

Discover our quality commitments